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The GRS was created for members of the public (individuals, groups, organisations or communities) to officially complain about the work of the RDA including its staff, externally hired consultants and contractors regarding the plans or implementation of specific projects.<\/p>\n
GRS provides the RDA the opportunity to improve the planning and management of projects and pre-empt any future complaints by taking into consideration feedback given by the public.<\/p>\n
<\/span><\/p>\n Click here to lodge a complaint<\/a><\/p>\n <\/a><\/p>\n\u00a0<\/h2>\n
Grievance Redress System – Complaints<\/span><\/h2>\n
Grievance Redress System – Appeals<\/span><\/h2>\n